Privacy Policy – FD Collection

 

FD Collection we is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.fdcollection.com), whether as a buyer, a seller, or a general visitor.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Scope of This Policy

This Privacy Policy applies to all data collected through:

  • The FD Collection website

  • Forms submitted by users or sellers

  • Communications and support channels

  • Cookies, analytics, and usage tracking tools

It does not cover third-party platforms, even if accessed through our website links.

2. Types of Information We Collect

We collect two main types of data:

a. Personal Information (voluntarily provided):

  • Full name

  • Email address

  • Phone number

  • Business or store name (for sellers)

  • Product details, descriptions, and media (images/videos)

  • Communication history (inquiries, support chats, feedback)

b. Non-Personal Information (automatically collected):

  • IP address

  • Geographic location (approximate)

  • Browser type and version

  • Operating system and device type

  • Time and date of access

  • Click patterns and page views

  • Referring/exit pages

3. Cookies and Tracking Technologies

FD Collection uses cookies and similar technologies to:

  • Remember user preferences and login sessions

  • Analyze traffic and improve performance (via Google Analytics)

  • Provide personalized product suggestions

  • Measure marketing performance and track user engagement

You can disable cookies via browser settings, but some features may not work properly.

4. How We Use Your Information

We use the collected data to:

  • Create and manage user or seller accounts

  • Publish and promote product listings

  • Personalize the browsing experience

  • Provide customer support and respond to inquiries

  • Deliver relevant content and communications

  • Improve platform performance and security

  • Conduct market research and analysis

  • Prevent fraud and misuse of our platform

We may anonymize and aggregate usage data for statistical purposes.

5. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Your consent

  • Fulfillment of a contract (e.g., service to sellers)

  • Legal obligation

  • Legitimate interest (e.g., analytics, fraud prevention)

6. Disclosure of Your Information

We may share your information with:

  • Service Providers: Hosting, email delivery, analytics, and customer support tools (bound by confidentiality agreements).

  • Law Enforcement: When required by law or to protect our platform and users.

  • Business Partners: Only when you opt in to special deals or third-party promotions.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, data may be transferred to new ownership under the same privacy obligations.

7. Data Retention and Deletion

We retain your data:

  • For as long as your account is active

  • As needed for legal, regulatory, or operational reasons

  • Until you request data deletion

You can request permanent removal of your data by contacting us at [Insert Email].

8. Data Security

We implement strict security protocols to protect your data, including:

  • SSL encryption across the site

  • Regular security audits and software updates

  • Strong password hashing and access control

  • Regular backups and disaster recovery plans

However, no digital platform is completely secure. Use strong passwords and avoid sharing sensitive data unnecessarily.

9. Your Rights

Depending on your region, you may have the following rights:

  • Access – Request a copy of the data we hold

  • Correction – Update inaccurate or incomplete data

  • Erasure – Request deletion of your information

  • Objection – Object to certain data uses

  • Data Portability – Request a copy of your data in a machine-readable format

  • Withdraw Consent – At any time, for marketing or other optional processing

To exercise these rights, contact: [Insert Contact Email]

10. International Transfers

FD Collection is based in [Insert Country]. If you access our services from outside this region, your data may be transferred and processed in jurisdictions with different data protection laws.

We take appropriate safeguards to protect international data transfers in compliance with applicable law (e.g., standard contractual clauses).

11. Links to External Sites

Our website may link to external platforms such as social media pages, seller websites, or payment gateways. We are not responsible for their privacy practices. We encourage users to review the privacy policies of any third-party services they engage with.

12. Children’s Privacy

FD Collection is not intended for users under the age of 13. We do not knowingly collect or store personal data from children. If we learn we have done so, we will delete the information immediately.

13. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect platform updates, legal changes, or new services. When we do, we will update the “Last Updated” date above.

For major changes, we may notify you via email or a banner notification on the website.

14. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: fdcollection.thrissur@gmail.com
📍 Address: Konganam (h) Pattikkara Kechery(po) Thrissur Kerala Pin code 680501 
Phone number: 9074426542